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Find Vicell news and press, B2B frequently asked questions, and company-profile and product-list downloads in one place.

FAQ

Frequently Asked Questions

Common questions for B2B partners — MOQ, samples, lead times, packaging, storage, export documents and OEM process.

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MOQ varies by product and packaging. Bulk ingredients typically start from tens of kilograms, while finished goods differ per item. Share the item and expected volume in your inquiry and we will confirm the exact MOQ.

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Yes. Evaluation samples are available. Tell us the item of interest and the intended use (product development, ingredient evaluation, etc.) and we will reply with sample specs and terms.

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Some items such as finished vegan products are available in small quantities on our official online shop. B2B bulk and ingredient deals are handled separately via Contact.

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Inquiry → concept review → ingredient/strain/formulation design → samples → quote → production → quality inspection → delivery/export. See Business > OEM·ODM for the detailed steps.

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Custom fermentation design and formulation are supported. We can also discuss applying your strains or designing a new fermentation process — share your target functionality and specifications.

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Fresh/refrigerated products ship via cold chain with insulated packaging, while ambient items such as powders and ingredients ship in standard packaging. For exports we tailor packaging to the shipping conditions.

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Packaging units such as bulk or small packs are selectable, and we support labeling to the destination market's requirements. Please include your required specs in your inquiry.

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Stock items are relatively quick, while custom production depends on the design and production schedule. We confirm exact lead times once volume and specs are finalized.

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We provide certificates of origin, composition/spec sheets, certifications such as HACCP & ISO 22000, and documents required for export. Tell us the destination country and required documents and we will prepare them.

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Downloads

Downloads

Download the company profile and product list, or request them from our team.

Company Profile

Vicell's company profile covering business scope, technology, production infrastructure and certifications.

Download

Product List

A product list covering the six product families and the bulk & custom ingredient lineup.

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※ Materials are updated progressively. If you need them urgently, please request via Contact.